Stable Home. Brighter Future.
Habitat Homeowner Warranty Request Info
Habitat for Humanity of Metro Louisville warranties the workmanship, materials and equipment of the home for one (1) year after closing. Some additional manufacturer’s warranties on equipment and appliances may apply and will be provided to the homeowner. Some items covered by this warranty are provided by third parties such as contractors and manufacturers; Habitat will assist homeowner as necessary to ensure authorized warranty repairs are completed in a timely manner.
Homeowner agrees to notify Habitat in a timely manner of requested warranty repairs, and agrees to provide Habitat employees, agents, contractors, or vendors access to home during normal business house to examine and/or perform requested repairs. All warranty requests are reviewed on a case-by-case basis. See you warranty agreement for further explanation. In cases where the warranty period has expired, please see below for a recommended contractor for the repair work.
Emergency Warranty Repair Protocol
In the event of a qualified emergency warranty request after normal business hours (Monday – Friday, 8 am – 5 pm) or on a holiday when the Habitat office is closed, you may contact the appropriate subcontractor directly. Otherwise, submit a warranty request form below.
Qualified Emergency Warranty Requests
You will be billed if you contact a subcontractor and you are no longer under warranty and/or if it is not a qualified emergency.